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Helpdesk · Grievance · Policies · Workflow · Assets · Knowledge base · Integrations

Service: Helpdesk, Grievance, Policies, Workflow & Assets

The day-to-day requests employees raise and the approvals HR runs, in one place — with the same access rules and change history as the rest of Ergenza.

All modules

What it does

  • HR helpdesk

    Employees raise questions; HR tracks each one against a response-time target.

  • Grievance

    A grievance channel that supports anonymous submissions.

  • Policies

    Publish policies and track employee acknowledgements.

  • Workflow and approvals

    Configurable approval chains with multiple approvers.

  • Assets

    Assign company assets and run an IT-confirmed return when people leave.

  • Notifications

    Email and in-app notifications, with localised templates.

  • Knowledge base

    Publish and search internal articles so answers live in one place.

  • Integrations

    Connect Ergenza to the tools you already use from one integrations hub.

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In active development — sign-ups are locked for now. When sign-ups open, paid plans include a 30-day free trial with no card, and every workspace is set up by hand.